Hi sarahgood, arthurconmy hope your both having a wonderful day!
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If you think your model is working then I suggest you contact render.com support for some support at the very least they should be able to help or tell you what the problem is and you can then share it on the forum.
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I have deployed over 70 classifiers since I started using fast.ai but I always test them on my desktop before deploying on the web. I currently have them running with different versions running of all the libraries including torch and torchvision going back over a year ago.
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I was able to deploy cberkner, model Deployment Platform: Render ✅. If you are willing to share your pip list and model I will check your models also.
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I think you should both try and deploy your models on other platforms and then come back and share your experiences with others. I originally started using render.com as it was easy and I found other deployments to difficult.
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On this page https://course.fast.ai/ under production there are a number of other platforms that you can try. I also kwow that people have used heroku.com. Let us know which one you choose if you do so and whether it was easy or not.
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Also bear in mind that Mikful and gkumarg both managed to deploy their models, though they both had to do a bit of work to get it going.
Hope this helps.
Cheers mrfabulous1