Hi Nicholas,
I came across similar issues but this medium article would help solving problems. You have to install specific libraries to overcome those errors. Please go through the article and I hope that would solve the problem.
In my case, the problem was that I wasn’t running the jupyter notebook with the kernel associated with the conda environment. So, after activate the environment:
conda install nb_conda
Then relaunch the jupyter notebook, and be sure the kernel associated is activated:
Otherwise, select Kernel, change Kernel and select the kernel with the right environment.
Regards!