My paperspace account got hacked and machine was created from an unknown place yesterday even though I use complex password. $29.11 was deducted instantly. Awaiting for their customer support to respond on my refund request. No response so far and all I see negative reviews on them for their poor support. I have increased account security with two-factor authentication, now it keep saying MFA code invalid even though I enter valid codes from google authenticator. Now my money is gone and unable to login to my account. Worst part is that they don’t have direct contact customer care phone. Pretty bad way to conduct a business though! All those who use Paperspace, either upgrade your account security or better go with GCP/AWS. I’m waiting on my chance to get a refund with no way to look around for support. Very bad!